Verify Your moicity2u Account Details
Account verification is the layer that keeps your balance yours. We ask for a copy of your Malaysian identity card and, where relevant, a screenshot of the wallet or bank account you plan to withdraw to — the name on both must match the name on your moicity2u account. This is not a barrier; it is how we make sure nobody else
can request a payout from your account. Submit documents through the verification section in your account dashboard. Our team reviews submissions and confirms the status by live chat or email. A fully verified account also removes withdrawal limits that apply to unverified accounts.
- Prepare your ID — Have a clear photo or scan of your Malaysian identity card ready — both sides if the document has them.
- Upload via account dashboard — Go to the verification section, upload the documents and add a screenshot of your payout wallet if prompted.
- Wait for confirmation — Our team reviews your submission and sends a status update via live chat or the email on your account.
- Verified status unlocks full withdrawals — Once approved, withdrawal restrictions linked to unverified accounts are lifted and payouts process normally.